INNOVATION
Utilities and industrial users test AI tools as climate risks and cost pressures prompt a rethink of water management
13 Aug 2025

A gradual shift towards artificial intelligence is reshaping how US water utilities and industrial operators manage networks, allocate resources and plan for disruption, after decades of reliance on legacy controls and reactive maintenance.
Rather than a wholesale overhaul, the change reflects a reassessment of what modern water management requires as climate volatility increases and service expectations rise. Utilities are beginning to test whether AI can improve decision-making by drawing insight from data that has long sat in disconnected operational systems.
Technology providers are playing a central role. Idrica, a smart-water software group, is expanding its US activity as utilities look for platforms that can combine data from multiple sources. Its pilot projects focus on data harmonisation, allowing operators to spot anomalies, rank maintenance needs and identify early signs of system stress. For many utilities, this is seen as a prerequisite to more advanced automation or predictive tools.
Industrial water users have moved faster. Ecolab, which specialises in water efficiency for manufacturers and large facilities, is deploying AI-enabled systems that adjust water use across production lines. Analysts say industrial operators often adopt digital tools earlier than municipal utilities because financial incentives and risk tolerance are clearer, making the case for automation easier to justify.
Research bodies and start-ups are also shaping expectations. Demonstrations using advanced sensors and AI have shown progress in areas such as early water quality detection, pipe stress forecasting and automated sampling. These projects suggest that performance gains can be achieved without major physical upgrades, reinforcing the view that digital tools can be layered onto existing assets.
As adoption increases, procurement models may change. Utilities that traditionally buy standalone equipment are beginning to consider longer-term digital service partnerships that combine software, monitoring and advisory support. Some policy analysts expect closer collaboration, and possibly selective acquisitions, as vendors compete to offer more integrated services, though consolidation remains uncertain.
Barriers persist. Smaller utilities cite limited funding and skills, while cybersecurity concerns grow as operational systems connect to cloud-based analytics. Industry leaders argue that standards and support programmes can address these risks, and warn that delaying digital upgrades could leave systems more exposed to climate-related shocks.
Early adopters point to fewer unexpected failures, steadier performance during extreme weather and improved long-term planning. Their experience suggests that incremental use of AI can strengthen resilience, as the US water sector moves cautiously towards a more data-driven future.
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